Returns & Refund Policy --- Aurionix Productions (UK)
Effective Date: 24 August 2025
Thank you for purchasing from Aurionix Productions. Please read our Returns & Refund Policy carefully before making a purchase.
1. Digital Downloads
- All of our products are delivered digitally (e.g., MP3, ZIP files).
- Due to the nature of digital content, all sales are final.
- Once a file has been purchased and successfully downloaded, we cannot offer refunds, exchanges, or cancellations.
2. Exceptions
- Refunds may only be issued if there is a technical problem that prevents access to the purchased product and we are unable to resolve the issue.
- If you experience difficulty with your download, please contact us within 7 days of purchase for assistance.
3. Customer Responsibility
- Please ensure your device and software are compatible with the file formats provided before purchase.
- It is your responsibility to back up purchased files after download.
4. Contact Us
If you encounter a technical issue or have questions about your purchase, please contact:
Aurionix Productions
25 Grenaby Way, Murton, SR7 9GW, United Kingdom
Email: davbro1983@gmail.com
Website: https://aurionixproductions.uk
